After-sales service
Guoji Supply Chain Cooperation Process Description
Dear Customer:
We understand the importance of after-sales service to our customers, so we promise to provide you with comprehensive and professional after-sales service to ensure that your equipment can run stably and efficiently. The following is our after-sales service commitment:
Our goal is to provide customers with professional, efficient and comprehensive after-sales service with professional service team, excellent technical personnel and best service quality.
Warranty period: We provide a certain period of warranty service for our products. The specific warranty period and terms will be determined as per products and contracts.
Quick response: We promise to respond as soon as possible after receiving the service request and arrange the relevant technical personnel.
Technical support: We provide 24/7 technical support to help you solve the technical problems encountered during the use of the equipment.
Pre-sales service: We provide pre-sales consulting services such as construction plans, equipment selection plans, etc.
In-sale services: We provide installation and commissioning, personnel training and other services to ensure that the equipment is put into use smoothly.
After-sales service: Provide perfect delivery, future maintenance, quick response and other comprehensive after-sales service.
We are committed to continuously improving the quality of our services to meet and exceed your expectations. If you have any questions or need further service support, please feel free to contact us.
GUOJI--LEADING CHINA-AFRICA IMPORT & EXPORT SUPPLIER
Committed to Delivering Quality Products Around the World